Privacy Policy
Last Updated: January 17，2026
1. Introduction
Nexova, Inc. ("we," "us," or "our") operates the website nexovaai.io and related online services (collectively, the "Website" or "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, submit inquiries, request demos, or use our Services. By accessing or using our Website or Services, you agree to this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Voluntarily
We may collect personal information that you choose to provide, including: Name Email address Phone number HOA or company name Role (e.g., homeowner, board member, developer, community manager) Information submitted through contact forms, demo requests, or direct communication
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain information, including: IP address Browser type and device information Pages visited and time spent on the Website Referring URLs This information is used to understand how visitors interact with our Website and to improve performance and usability.
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to: Ensure Website functionality Analyze Website traffic and usage trends Improve user experience You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.
3. How We Use Your Information
We use the information we collect for purposes including: Responding to inquiries and demo requests Providing and improving our Services Communicating service-related updates Operating, maintaining, and securing the Website Complying with legal obligations
4. Information Sharing and Disclosure
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our Website and Services, such as: Website hosting and infrastructure providers Analytics and performance tools Payment processors (e.g., Stripe) These service providers are authorized to use your information only as necessary to perform services on our behalf.
4.2 What We Do Not Do
We do not sell your personal information We do not share personal data for advertising purposes HOA boards or community managers do not have access to individual website inquiry data unless explicitly authorized
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests.
5. Data Storage and Security
Your information is stored on servers located in the United States We implement reasonable technical and organizational safeguards to protect your personal information Payment information is processed securely by third-party providers and is not stored on our servers
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights and Choices
Depending on your location, you may have the right to: Request access to your personal information Request correction or deletion of your data Object to or restrict certain processing activities To exercise these rights, please contact us at team@nexovaai.io .
8. California Privacy Rights
If you are a California resident, you have the right to: Know what personal information we collect and how it is used Request deletion of your personal information Opt out of the sale of personal information (we do not sell data)
9. Children’s Privacy
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: Email: team@nexovaai.io Company: Nexova, Inc. Website: nexovaai.io
